Rune Support

Need a hand with Rune? Email us and include what you were trying to do, what happened, and your iPhone model and iOS version.

Email Rune support

Screen Time access

Rune needs Screen Time access to shield the apps and websites you choose. If a boundary will not start, open Rune and confirm that Screen Time access is approved and that the boundary has apps or categories selected.

Scanning a physical Rune

Hold the NFC tag near the top of your iPhone and keep it still until the scan finishes. Rune works with compatible NFC Forum tags; blank, writable NTAG213 tags are a practical starting point.

If one tag will not scan, try removing a thick phone case or testing another compatible tag. A tag attached directly to metal usually needs an on-metal design with ferrite shielding.

Unlocking when a tag is unavailable

From Rune’s active focus screen, choose Can’t scan your Rune? to begin the deliberate emergency-unlock flow.

Optional support purchase

Rune has no subscription or feature paywall. The in-app “Buy me a coffee” option is a one-time consumable contribution and does not unlock features. For purchase or billing issues, include the approximate purchase date in your email, but never send payment-card details.

Privacy

Rune is local-first and does not require an account. Read the Rune Privacy Policy for details.